Shop | Link to Your ShadowCasts Shopping Cart| Site Map

ShadowCasts Logo.

ShadowCasts®…for the rest of their life!®

Breed-specific, tabletop pet cremation urns—Sculpturns®

SC Background Image
CUSTOMER SERVICE

Shipping and Sales Tax Information

ShadowCasts Sculpturns® automatically ship via UPS Ground unless an alternative method is selected. Pouches and pet tags ship via the United States Postal Service. Shipping charges, when applicable, are automatically totaled in the shopping cart and are not refundable. If an item indicates, “free shipping with purchase” there will be no shipping charges on that item as long as it remains “purchased.” If the item is returned for reasons beyond our control, the amount refunded will be minus the cost of shipping.

Depending on what products are ordered, your order may ship from multiple U.S. locations, and if so, it would be higly unlikely that both shipments would arrive at the same time. You will be sent email verification with a UPS tracking number so you can follow the progress of your shipment. In-stock items are shipped within 2 business days and the typical order should arrive within 4-5 business days from shipping notification.

We cannot ship to PO Boxes, and at the current time we ship only to the continental United States, Alaska and Hawaii. To arrange for faster shipping options, or for shipping outside of the U.S., please contact us at:

Email: contact@shadowcasts.com
Phone: (415) 456-4748
Fax: (415) 459-3906

All sales within the State of California are subject to an 9.0% sales tax charge.

Return to Customer Service